VirtualBackroom.ai

AI-Powered Regulatory Logic Layer for Medical Device Compliance

When AI automation handles the speed, VirtualBackroom.ai ensures the output is FDA-defensible.

QMSR Compliance Deadline

0

Days Remaining

February 2, 2026

FDA Warning Letter: Envoy Medical

CMS # 718762 | November 11, 2025 | Class III Implantable Device

Real Case
Complaint Handling

21 CFR 820.198(a)

  • Complaints open 7+ months
  • Engineering deferred 3 meetings
  • No investigation completed
CAPA System

21 CFR 820.100(a)

  • CAPAs closed without HHE
  • No product impact assessment
  • Same failures repeated
Risk Analysis

21 CFR 820.30(g)

  • Risk file not updated since 2017
  • Inconsistent severity ratings
  • New hazards not identified
The Pattern: Siloed Risk

FDA found "ongoing systemic issues" — Complaint system knew about infections, CAPA system knew about cleanroom issues, but the Risk File didn't know about either.

The Defensible Flow

NCR → CAPA → Risk File: What FDA Actually Expects

1. COMPLAINT / NCR

Signal Received

VirtualBackroom.ai Validates:

  • MDR trigger check
  • Repeat signal detection
  • Auto-assign owner

Envoy Failure:

Complaints sat open 7+ months without assigned owner

2. TRIAGE

24-48 hours

VirtualBackroom.ai Validates:

  • Is this reportable?
  • Is this a repeat signal?
  • Who owns investigation?

Envoy Failure:

Engineering ownership deferred across 3 CFR meetings

3. INVESTIGATION

Root Cause Analysis

VirtualBackroom.ai Validates:

  • Root cause vs symptom validation
  • Product impact assessment
  • Health hazard evaluation

Envoy Failure:

No investigation conducted despite having RPA SOP

4. CAPA DECISION

Risk-Based Justification

VirtualBackroom.ai Validates:

  • CAPA or correction only?
  • Risk justification documented
  • Effectiveness criteria defined

Envoy Failure:

CAPAs opened for symptom, not systemic root cause

5. RISK FILE UPDATE

Mandatory Checkpoint

VirtualBackroom.ai Validates:

  • New hazard → add to FMEA
  • Severity/occurrence change?
  • Document if no update needed

Envoy Failure:

Risk file not updated since 2017 despite new hazards

6. EFFECTIVENESS

Verification

VirtualBackroom.ai Validates:

  • Did recurrence stop?
  • Control actually implemented?
  • Close with evidence

Envoy Failure:

CAPAs closed without product impact assessment

Integration Vision

AI handles the speed. Domain expertise ensures defensibility.

Artemis (AI Automation)

  • Auto-categorize complaints
  • Surface repeat signals
  • Draft root cause analysis
  • Generate CAPA action items
  • Track effectiveness metrics

VirtualBackroom.ai (Logic Layer)

  • Validate reportability decisions
  • Confirm root cause vs symptom
  • Enforce risk file linkage
  • FDA-defensibility sign-off
  • Audit trail completeness

Multi-Model AI Architecture

Powered by OpenRouter with intelligent model selection

Gemini 3.1 Pro Gemini 3.1 Pro Gemini 3.1 Pro Gemini 3.1 Pro Gemini 3.1 Pro Gemini 3.1 Pro Gemini 3.1 Pro Gemini 3.1 Pro

1M+

Token Context Window

8

AI Expert Council

24/7

Availability

Platform Capabilities

AI Gap Analysis

Upload QMS documents for AI analysis against QMSR requirements with readiness scoring

Council Mode

11 AI experts provide multi-perspective analysis on regulatory questions

Mind Map Generator

AI-powered diagrams from audit transcripts with findings extraction

Audit Coach

Interactive FDA, ISO, MDR audit simulations with real-time feedback

Citation Check

QMSR citation validation with regex patterns and transition warnings

PDF Export

Professional compliance reports with scoring and action items

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